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Haitone service for you
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FAQ:

1.Are you a manufacturer or trading company?
We are one of leading printing & box packaging manufacturer located in east of China. With more than 20 years printing manufacturing and over 10 years box packaging manufacturing experiences. Welcome customers from worldwide to visit us for further negotiation.
2.How to place an order? Generally, we will follow the processes as:
a.Detail confirmation: We have to confirm the sizes, box styles, paper materials, printing & finish.
b.Die-line template: After both side confirmed the box details and prices, we will provide the die-line. Then you can put your graphic design on the template.
c.Sample making & confirmation: After the die-line and artwork confirmed, we can make the sample for your confirmation. Generally, the sample will takes 3-7days and around USD100-200 sample cost.
d.Payment deposit: After sample confirmed, you can transmit the deposit 30%-50% of total amount by T/T or Paypal to start the mass production.
e.Inspection: After the production finished, you can send people to our site for inspection. Surely that ourselves will do the inspection during production line and final inspection to take out the defected ones.
f.Shipping: After got the balance payment, we will send out the goods to appointed port or destination at soonest and inform you the updated information.
3.Is there any requirement on the custom artwork?
a.The artwork in AI or PDF format will be preferred.
b.Better the artwork include the elements: text & images to be printed, die-line template, annotation & finish.
c.Printing process in CMYK mode will be better.
d.Artwork design included the bleeding area.
4.How to request a die-line?
After all the needed information confirmed, like dimensions, paperboard thickness, box styles, we can provide the free die-line templates upon requests.
5.What is the minimum to start?
Generally, the MOQ is 1000pcs for every single box item. Sometimes, we also accept smaller quantity to start for your order.
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